Questions related to orders and shipping.
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in
Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.
4) Scroll down to the bottom of the subscription and click "Cancel Subscription". Follow the steps to provide your reasons and confirm your cancellation.
4) Scroll down to the bottom of the subscription and click "Cancel Subscription". Follow the steps to provide your reasons and confirm your cancellation.
4) Within the subscription, click the "edit" button on the product you'd like to swap. A window will come up, click "swap" and choose the product you'd like to swap with.
If you have an unfulfilled order you'd like to cancel, please find your order confirmation email and respond with "Please cancel this order". Lucy, our AI agent, will attempt to help you and automatically cancel the order. If Lucy is unable to execut